Calvin Strong

Calvin Strong

Job Title: VP, Claims Operations

Company: Metlife

Calcin Strong is the Vice President of Claims Operations at Metlife. In this role he develops interdepartmental partnerships with Underwriting, Sales, Actuarial, Marketing, Services, and Finance to achieve corporate goals. He is also is  responsible for the claim department’s controls and future view, operational analysis, data analytics and metrics.

His specialties include: Chartered Property & Casualty Underwriter (CPCU); Associates in Claims (AIC); Associates in PersonalInsurance (API)

Speaking at the following:

11.45 - 12.15
Keynote Presentation: Examining strategies for augmented claims management and innovation

Establish the road-map for AI in insurance; from automation through to robots and “super AI”. How can Insurer’s leverage this evolution to create a new level of customer-centricity and what are the challenges in optimizing claims processing? Case studies of experience including the assessing dynamic, static models and living and breathing models with examples.

12.15 - 12.45
Panel Discussion: Enhancing claims decision-making through AI, automation and machine learning

Understand the potential of data science in improving claims process efficiency by shortening claims cycles and intervening at key decision points. Impact of machine learning, automation and AI on optimizing claims-decision making and likelihood. Assessing the power of data science in better minimizing the impact of macro-pressures on claims and maximizing reserve management. What customer… Read more.