Chief Data Officer, Insurance

29/03/2017

8.00am- 8.30am

Registration, Coffee & Networking in the Exhibition Area

7.30am- 8.30am

Data Divas Networking Session

Open to men and women, this informal roundtable session will discuss the challenges and opportunities that women face in the data world, as well as considering what actions the community can take to encourage more women to consider a career in data.

Speaking
Priya Raman
Chief Data & Analytics Officer - HUB International
Ursuline Foley
Corporate Platform Officer & Interim Chief Data Officer - XL Catlin

8.30am- 8.45am

Chair’s Opening Remarks

Speaking
Mark Pitts
Chief Analytics & Data Officer and Senior Vice President - Excellus Blue Cross Blue Shield

8.45am- 9.15am

Keynote Presentation: Strategies for Success – How to ‘Make It’ as a Chief Data & Analytics Officer in Insurance

Short term goals for quick wins versus long term priorities – the first 90 days as a CDAO Get your Board on board – obtaining buy-in at the highest level and building positive relationships with other C-Suite executives When data is embedded in every part of the business, what should the boundaries of the CDAO… Read more.

Speaking
Justin VanOpdorp
Senior Vice President, Chief Analytics Officer - Lockton Companies

9.15am- 9.45am

Keynote Presentation: Fast-Pitch Moneyball & Micro-Segmentation in the Insurance Industry

The main reason companies struggle to fully leverage data/analytics is because they have neither redefined success – a la Moneyball – nor taken action on the insights. Why this is important – the miss is causing many companies to make short-sighted decisions, costing them valuable customers and hundreds of millions in operating profits.

Speaking

9.45am- 10.15am

Keynote Presentation: Putting the ‘C’ into ‘CDO’ – Realizing Organizational Change Through Strategic Leadership

Identifying the techniques to successfully drive change in Insurance organizations Creating the case for change – overcoming resistance and embedding the transition. Winning the culture war – instilling a data-driven culture

Speaking

10.15am- 10.45am

Panel Discussion: Taking a Risk – Does the Insurance Industry Really Need CDOs?

Given the relative maturity of data and analytics usage in the Insurance industry, is the appointment of a CDO or CAO necessary? What additional benefits does creating a CDO role offer over a more traditional approach? How can CDOs in insurance avoid the perception of being a short-term appointment and cement their place in the… Read more.

Speaking
Lori Sherer
Partner, Global Practice Expert for Advanced Analytics - Bain & Company
Priya Raman
Chief Data & Analytics Officer - HUB International
Ursuline Foley
Corporate Platform Officer & Interim Chief Data Officer - XL Catlin
Glenn Peipert
Chief Data Officer - Investments - MetLife

11.15pm- 11.45pm

Keynote Presentation: Better Service, Better Segmentation, Better Sales – Capitalizing on Insights from Unstructured Data

Getting the full picture – how can we capture, process and integrate unstructured data? Leveraging external unstructured data to get a more complete view of the customer and offer greater levels of personalization in our products What inhibitors remain to fully utilizing unstructured data, and how can these be overcome?

Speaking
Brian McGovern
Senior Vice President & Chief Data Officer - AIG

11.45am- 12.15pm

Keynote Presentation: Using a Data Catalog to Lift your Data out of the Fog

Before you can execute any data-oriented project, you must know what data you have and where it is located. Find out how to lift the data fog so business users can convert data into actionable business intelligence. Learn how Waterline Data insurance customers use a data catalog to make their data known and accessible, while… Read more.

Speaking
Todd Goldman
Chief Marketing and Strategy Officer - Waterline Data

12.15pm- 12.45pm

Keynote Presentation: Utilizing Data as an Asset – Delivering Value through Data

Data as a corporate asset – how to move the CDO office from cost center to profit center Moving beyond volume, velocity and variety to the fourth ‘V’; Value Demonstrating value – measuring and communicating the ROI of your data program

Speaking
Priya Raman
Chief Data & Analytics Officer - HUB International

12.45pm- 1.15pm

Panel Discussion: Building an Outstanding Data Team – Sourcing, Training And Retaining Top Talent

Approaches to determine the vital skills that your team requires, whilst balancing to ensure you have the right mix of technological expertise and business knowledge How to mitigate the talent shortage by sourcing good attitude and developing the skill set What is the key to retaining high performing staff?

Speaking
Brad Lipic
Vice President, Global Data Strategy - Reinsurance Group of America
Zhiwei Zhu
Senior Vice President, Head Customer Analytics - Swiss Re
Anurakt Dixit
Chief Data Analytics Officer - National Life Group
Brian McGovern
Senior Vice President & Chief Data Officer - AIG

1.15pm- 2.15pm

Lunch & Networking in the Exhibition Area


Discussion Group Session 1

1.45pm- 2.30pm

Discussion Group 1A: Leveraging Data Analytics to Improve Claims Decision-Making

Utilizing your data to improve efficiency in claims processing and shorten claims cycles What customer experience benefits can we gain by using data to improve claims? How can analytics and data science be used to more accurately identify fraudulent claims?

Paul Van Siclen
Director of Financial Services Industry Solutions - QliK
James Gottshall
Vice President, Strategic Analytics - XL Catlin
Mark Pitts
Chief Analytics & Data Officer and Senior Vice President - Excellus Blue Cross Blue Shield

Discussion Group 1B: Regulation in the Business Context – Minimizing the Burden & Maximizing Value

Examining best practices in tackling state-to -state variances in regulatory compliance. Reducing the cost of compliance, without exposing the business to regulatory risk Beyond ‘box ticking’ – leveraging the value in your data outside of regulatory reporting

Laurie Frayne
Vice President Data Strategy & Governance - Everest Insurance
Harsh Tiwari
Senior Vice President, Chief Data Officer - CUNA Mutual Group

Discussion Group 1C: Optimising Telematics & Wearables Data to Evaluate Risk

Identifying the trends in smart cars, smart houses and wearables? Evaluating what data you use, what you measure, and how you store and analyze Discussing the most effective use of this data and utilising it to better calculate risk

Vishwa Kolla
AVP, Head of Advanced Analytics - John Hancock Insurance
Kevin Manwell
CIO for Data & Analytics - Humana

Discussion Group Session 2

2.30pm- 3.15pm

Discussion Group 2A: Data-Driven Product Innovation

Using data to identify winning products based on business needs, customer demands and behaviour. Delivering insights to improve and personalize products & pricing. Data as your guide to more highly segmented customer experience

Wei Zheng
Vice President of Products - Trifacta
Guru Rao
Chief Analytics and Data Officer - FBAlliance Insurance Company
Harsh Tiwari
Senior Vice President, Chief Data Officer - CUNA Mutual Group

Discussion Group 2B: Breaking Down Barriers! Eradicating Siloes Within Insurance

Evaluating the benefits of viewing your organization horizontally and dismantling vertical siloes which can breed operational inefficiencies Defining the steps needed to dismantle disparate pockets of information How can CDOs transform outdated legacy practices into optimum Data Governance procedures?

Brad Lipic
Vice President, Global Data Strategy - Reinsurance Group of America
Ursuline Foley
Corporate Platform Officer & Interim Chief Data Officer - XL Catlin

Discussion Group 2C: Tapping the Power of Machine Learning

Assessing the potential of machine learning to enable disruptive innovation Utilizing machine learning to improve predictions and make more accurate automated decisions Could machine learning algorithms enable much greater levels of personalization than are currently available, leading to great customer experience?

Vishwa Kolla
AVP, Head of Advanced Analytics - John Hancock Insurance
Guizhou Hu
Vice President, Chief Decision Analytics - Gen Re

3.45pm- 4.15pm

Afternoon Tea & Networking in the Exhibition Area

4.15pm- 4.45pm

Keynote Presentation: Application of Computer Vision in Insurance

Given the increasing prevalence of drones and pervasiveness of mobile devices with cameras, what impact might ‘computer vision’ have on the insurance industry? Utilizing image data as an additional source – using deep learning and computer vision for underwriting and claim loss estimation. Learn how unlabeled data and supervised learning can be applied for assessment… Read more.

Speaking
Armen R. Kherlopian
Chief Science Officer & VP - Genpact

4.45pm- 5.15pm

Keynote Presentation: Utilizing Data and Analytics for Customer Experience

It’s all about the customer – building a customer-centric data strategy to improve customer experience and retention Is a 360 degree view of the customer possible, and what methods can get us closest to it? Data and Analytics as the key to unlock personalized service and products for your customers

Speaking
Guru Rao
Chief Analytics and Data Officer - FBAlliance Insurance Company

5.15pm- 5.45pm

Panel Discussion: Data Science Meets Actuarial Science – Developing Mutual Understanding for a Successful Relationship

Examining the relationship between Data Scientists and Actuaries in leading Insurance companies – what leads to success, and what leads to failure? Defining roles, remit, and responsibility – where does my ownership begin and end? Should we expect potential convergence or divergence between the two roles? Which would most benefit your company?

Speaking
Vishwa Kolla
AVP, Head of Advanced Analytics - John Hancock Insurance
Dan Root
Vice President, Strategic Analytics - XL Catlin
Guizhou Hu
Vice President, Chief Decision Analytics - Gen Re
Harsh Tiwari
Senior Vice President, Chief Data Officer - CUNA Mutual Group

5.45pm- 6.00pm

Chair’s Closing Remarks

Speaking
Mark Pitts
Chief Analytics & Data Officer and Senior Vice President - Excellus Blue Cross Blue Shield

6.00pm- 7.00pm

Networking Drinks Reception

7.00pm

End of Conference